Field Service Optimization
Schedule and route maintenance technicians with 50+ real-world constraints — time windows, skill matching, territory zones, and last-minute reoptimization — to reduce response times and maximize jobs completed per shift.
Utility and maintenance fleets face relentless scheduling pressure — tight service windows, spread-out job sites, and zero tolerance for missed appointments. NextBillion.ai's Route Optimization API delivers dispatch-ready routes in seconds, handles 50+ real-world constraints, and keeps your field teams productive without unpredictable per-call API costs eating into margins.
A complete API toolkit for scheduling, dispatching, and tracking utility and maintenance field teams at scale.
Schedule and route maintenance technicians with 50+ real-world constraints — time windows, skill matching, territory zones, and last-minute reoptimization — to reduce response times and maximize jobs completed per shift.
Generate dispatch-ready multi-stop routes for utility crews in seconds. Handles complex regulatory constraints, vehicle types, shift hours, and priority jobs without ballooning your API costs.
Instantly assign the right technician to each job based on location familiarity, shift timing, order priority, and real-time availability — with dynamic reassignment when plans change mid-shift.
Track every utility vehicle and field agent in real time with sub-meter accuracy. Get configurable alerts for route deviations, excessive idle time, and geofence events across your entire maintenance fleet.
Define service territories, restricted zones, and job site perimeters for automated arrival confirmation, proof-of-service logging, and proximity-based technician dispatch for maintenance operations.
Inject private access roads, facility gate permissions, no-entry zones, and custom speed limits directly into routing calculations — ensuring utility routes reflect real on-site operational constraints.
Upload your daily maintenance job list via API or CSV. Configure vehicle types, technician shift hours, service time per stop, skill requirements, and time window commitments — reflecting the operational reality of utility crews working across dispersed service territories.
See how utility and maintenance operations use NextBillion.ai to cut costs, hit service windows, and scale their fleets.
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
Built by engineers who solved routing at scale inside Grab, NextBillion.ai gives utility and maintenance operators enterprise-grade routing intelligence without enterprise-grade pricing surprises.
Per-vehicle or per-order pricing means seasonal maintenance spikes and daily re-optimization cycles never trigger unexpected API cost overruns.
Handle time windows, shift hours, skill-based job matching, truck restrictions, and private road access — constraints that generic APIs cannot support for utility operations.
Dedicated solutions engineers provide hands-on onboarding, integration support, and ongoing assistance — going live in under a week with production-ready reliability.
Cloud-agnostic deployment on AWS, Google Cloud, or Azure — plus on-premise options for organizations with data residency or compliance mandates common in utility sectors.
Founders who built location technology for the world's largest mobility platforms.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
The API supports hard and soft time window constraints at the stop level, allowing you to specify earliest arrival, latest arrival, and on-site service duration for each maintenance job. The optimizer respects these windows while minimizing total travel time and balancing technician workloads — ensuring crews arrive within committed appointment windows without over-scheduling routes.
Speak with a NextBillion.ai solutions engineer to get answers specific to your fleet and operations.
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