Field Scheduling
Plan technician workdays around skills, certifications, appointment windows, territory rules, parts availability, and recurring multi-day schedules while adapting to same-day job adds, cancellations, or delays.
NextBillion.ai helps field service teams plan technician shifts, assign jobs by skill and territory, and optimize routes that adapt as schedules change. Combine AI routing, live tracking, dispatch automation, and 50+ constraints to reduce drive time, protect appointment windows, and keep mobile workforces productive without unpredictable API bills or rigid mapping tools, from pilot testing through production scale.
Build smarter technician schedules and routes with planning, assignment, dispatch, tracking, and optimization tools designed for field operations.
Plan technician workdays around skills, certifications, appointment windows, territory rules, parts availability, and recurring multi-day schedules while adapting to same-day job adds, cancellations, or delays.
Optimize multi-stop technician routes using 50+ hard and soft constraints, including shift hours, breaks, time windows, vehicle capacity, multi-depot dispatch, and service priorities.
Automatically match technicians to tasks based on location, skills, shift timing, vehicle capacity, location familiarity, performance history, and customer preferences with smart reassignment when plans change.
Push optimized routes directly to driver apps, fleet platforms, or telematics systems, eliminating manual handoffs and supporting real-time route updates during the shift.
Track technicians, vehicles, and field agents in real time with up to 1-meter accuracy, offline tracking, route deviation alerts, geofence triggers, and automated mileage reporting.
Use a web-based, no-code planning interface to import service jobs, configure constraints, optimize routes, adjust schedules visually, and dispatch plans to driver applications.
Start by bringing in service tasks from your TMS, CRM, field service platform, CSV, or API. Include technician skills, certifications, territories, shift hours, customer time windows, parts requirements, vehicle limits, and job priorities.
Trusted by global operators to reduce costs, improve routing accuracy, and scale mobile workforce performance.
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
Built for complex field operations that need flexible routing, predictable costs, and enterprise reliability.
Model shift hours, breaks, skills, time windows, capacity, depots, and routing rules together.
Per-vehicle and per-order models help avoid surprise costs from API call spikes.
Trial API keys run 1-2 weeks, with production go-live possible within one week.
SOC 2 Type II, GDPR, CCPA, and ISO/IEC 27001:2013 certifications support compliance needs.
Geospatial veterans building customizable routing intelligence for global operations.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
Route optimization software calculates the most efficient sequence of stops for vehicles, drivers, or technicians while considering real-world constraints. For field service, that can include appointment windows, shift hours, technician skills, travel time, job duration, territory rules, vehicle capacity, and cancellations. NextBillion.ai supports 50+ constraints and can optimize large multi-stop routes while integrating with dispatch and tracking workflows.
Talk to our routing experts about your field operations.
Enterprise security controls independently audited.
Information security management certification.
Strong reviews across top platforms.
Share your routing, scheduling, and dispatch challenges. NextBillion.ai’s solutions team can help you evaluate constraints, test APIs, and plan a fast path to production.
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