Retail & Grocery Delivery Management Software

Streamline retail and grocery fulfillment with routing, dispatch, driver assignment, live tracking, and delivery visibility built for complex last-mile operations. NextBillion.ai helps teams manage scheduled, same-day, on-demand, and high-volume deliveries with flexible APIs, SDKs, predictable pricing models, and integrations designed to improve efficiency, customer satisfaction, and fulfillment capacity across the United States.

Retail delivery manager reviewing optimized grocery routes on a logistics dashboard

Our Retail & Grocery Delivery Services

Integrated routing, dispatch, tracking, and mapping capabilities help retail and grocery teams coordinate efficient last-mile delivery operations.

Last-Mile Routing

Plan same-day, scheduled, on-demand, and grocery delivery routes with optimization, ETA calculation, capacity constraints, dynamic order intake, and proof-of-delivery workflows.

Route Optimization

Build multi-stop delivery plans using more than 50 hard and soft constraints, including vehicle capacity, driver shifts, time windows, and multi-depot operations.

Dispatch Automation

Push optimized routes directly to driver applications, fleet platforms, and telematics systems while supporting real-time reassignment when delivery conditions change.

Driver Assignment

Match drivers to orders using location, vehicle capacity, shift timing, performance history, and customer preferences, with reassignment support for changing demand.

Live Delivery Tracking

Provide real-time visibility into vehicles, drivers, and delivery progress with customer-facing tracking, route-deviation alerts, geofencing, and mileage reporting.

Delivery Mapping

Add logistics-focused maps to dispatch consoles, customer tracking interfaces, and fleet dashboards with route lines, vehicle positions, territories, and geofences.

Built For Delivery Operations

Coordinate Every Delivery More Effectively

NextBillion.ai combines route optimization, dispatch, driver assignment, navigation, live tracking, and mapping into an API-first platform for retail and grocery delivery. Teams can support scheduled, same-day, on-demand, and quick-commerce workflows while managing capacity, shifts, time windows, and changing order volumes. Predictable per-vehicle or per-order pricing models help businesses plan technology costs as fulfillment needs evolve.

Dispatcher monitoring grocery delivery routes and driver locations
Trusted By Operators

Delivery Operations In Action

See how location intelligence supports more efficient logistics, fleet, and on-demand delivery operations.

"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."

Micko Jel Dela Rosa
Micko Jel Dela Rosa

"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."

The NextBillion.ai Difference

Why Choose NextBillion.ai?

Get enterprise-grade location intelligence designed around real delivery and fulfillment challenges.

Delivery Expertise

Built for retail, grocery, e-commerce, direct-to-consumer, and on-demand delivery workflows.

Predictable Pricing

Choose per-vehicle, per-order, or fixed monthly pricing models instead of relying only on API-call billing.

Flexible Deployment

Use cloud-based services, regional hosting, or on-premise deployment within your own infrastructure.

Operational Scale

Support complex delivery networks with dynamic orders, multiple depots, fleet integrations, and real-time visibility.

Meet The NextBillion.ai Team

Location technology experts building practical tools for complex operations.

Ajay Bulusu, Co-Founder of NextBillion.ai

Ajay Bulusu

Co-Founder

Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Gaurav Bubna, Co-Founder of NextBillion.ai

Gaurav Bubna

Co-Founder

Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Shaolin Zheng, Co-Founder of NextBillion.ai

Shaolin Zheng

Co-Founder

Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.

Frequently Asked Questions

What is retail and grocery delivery management software?

Retail and grocery delivery management software coordinates the planning, assignment, dispatch, tracking, and customer visibility required for last-mile orders. It can support scheduled, same-day, on-demand, and quick-commerce delivery workflows. NextBillion.ai provides routing, driver assignment, navigation, live tracking, geofencing, mapping, and dispatch capabilities through APIs, SDKs, and software tools.

Can this software support grocery delivery routes?

Does NextBillion.ai support same-day and on-demand delivery?

Can it integrate with existing fleet and delivery systems?

How does retail delivery route optimization work?

What pricing models are available?

Can the platform provide real-time delivery tracking?

Is on-premise deployment available for delivery operations?

Ready To Improve Delivery Operations?

Talk with the NextBillion.ai team about your routing and fulfillment workflows.

Build A More Efficient Delivery Operation

Share your delivery workflow and goals to discuss routing, dispatch, tracking, and integration options.

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