Coordinate non-emergency medical transportation with routing, scheduling, driver assignment, live tracking, and dispatch tools built for complex patient trips. NextBillion.ai helps NEMT operators manage dialysis rides, doctor visits, hospital discharges, and Medicaid or Medicare-funded transportation while supporting pickup windows, shared rides, accessible vehicles, compliance reporting, and proof-of-service workflows.
Integrated routing, dispatch, tracking, and scheduling capabilities for non-emergency medical transportation operations.
Plan patient trips with pickup windows, shared rides, vehicle accessibility requirements, and other operational constraints. Optimize routes while supporting dialysis, doctor, hospital discharge, and funded transportation workflows.
Match transportation orders with suitable drivers and vehicles using location, skills, certifications, shift timings, vehicle capacity, and customer preferences. Reassign work when operational conditions change.
Push optimized routes directly to driver applications, fleet systems, or telematics platforms. Real-time reassignment helps dispatch teams respond when drivers or vehicles become unavailable.
Give operations teams visibility into vehicle movement and trip progress through live tracking, geofencing, arrival and departure logging, and customer-facing transportation updates.
Support on-time pickup and drop-off reporting for state and broker contracts, while creating proof-of-service documentation that can support operational review and billing processes.
Deploy routing and mapping infrastructure in a private cloud, Kubernetes environment, or data center when NEMT operations require data-residency, security, or procurement flexibility.
NextBillion.ai combines AI route optimization, driver assignment, automated dispatch, live tracking, and geofence-based trip logging for non-emergency medical transportation providers. Manage strict pickup windows, shared rides, wheelchair-accessible vehicle routing, and proof-of-service documentation in a connected technology layer. Predictable per-vehicle, per-order, or fixed monthly pricing helps operators plan technology costs as transportation demand changes.
See how connected routing and dispatch capabilities support transportation providers managing demanding patient journeys.
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
Build a more connected NEMT operation with flexible technology designed around real transportation challenges.
Purpose-built capabilities support patient pickups, medical appointments, shared rides, accessibility, and funded transportation workflows.
Choose per-vehicle, per-order, per-API-call, or fixed monthly pricing models to align technology costs with operations.
Use cloud-based services or on-premise deployment across private infrastructure, cloud VPCs, and Kubernetes environments.
Connect routing and dispatch capabilities with driver apps, telematics, fleet systems, and custom operational platforms.
Geospatial and product specialists building practical location technology for global operations.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
NEMT software pricing depends on the deployment model, usage, fleet size, and features required. NextBillion.ai offers per-vehicle, per-order, and per-API-call pricing, along with predictable fixed monthly fees and custom enterprise pricing for larger operations. A free trial API key is available for evaluation and testing, and implementation support is included during the evaluation process.
Talk with a solutions team about your routing, dispatch, and scheduling requirements.
Tell us about your transportation workflows and explore a routing and scheduling solution built around your operational needs.
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