Route Optimization API
Generate dispatch-ready, constraint-aware multi-trip routes in seconds. Handle time windows, vehicle capacity, patient priority, and shift limits across your entire NEMT fleet simultaneously.
NEMT operations run on precision — every late pickup, missed window, or inefficient route costs you money and affects patient care. NextBillion.ai's Route Optimization API is purpose-built for medical transport providers that need to schedule complex multi-trip days, enforce time-window compliance, handle last-minute changes, and control costs without sacrificing ride quality or regulatory standing.

End-to-end APIs to schedule, dispatch, track, and document every NEMT trip — accurately and efficiently.
Generate dispatch-ready, constraint-aware multi-trip routes in seconds. Handle time windows, vehicle capacity, patient priority, and shift limits across your entire NEMT fleet simultaneously.
Automatically match patients to the nearest qualified driver using smart 1:1 dispatch logic. Supports shift timing, vehicle type, location familiarity, and real-time dynamic reassignment.
Monitor every NEMT vehicle in real time with sub-meter accuracy. Receive automated alerts for late departures, route deviations, or missed patient windows before they become compliance incidents.
Produce audit-ready proof-of-service records from GPS breadcrumb data. Generate time-stamped, road-snapped trip histories that satisfy Medicaid billing documentation and compliance audit requirements.
Calculate real-time travel times and ETAs between thousands of patient origins and facility destinations in a single call — powering accurate dispatch decisions and reducing scheduling overhead.
Deliver turn-by-turn, traffic-aware navigation to NEMT drivers with scheduled departure routing — ensuring on-time arrivals and reducing driver error on complex multi-stop patient transport days.

Import scheduled trip requests, patient pickup and drop-off locations, appointment times, and vehicle requirements via REST API or CSV. The system accepts data from your existing NEMT software, broker portal, or TMS without manual re-entry.
See how medical transport providers use NextBillion.ai to cut costs, improve on-time rates, and pass compliance audits.
Built by logistics engineers who scaled routing at Grab, NextBillion.ai delivers the precision, compliance depth, and cost predictability that NEMT operations demand.
Proof-of-service documentation, audit-ready trip records, and time-window enforcement built for Medicaid billing and state transport regulations.
Per-vehicle or per-trip pricing — not per-API-call — keeps costs stable even when trip volumes spike during high-demand periods.
Handle wheelchair accessibility requirements, patient time windows, driver certifications, and vehicle capacity simultaneously in a single optimization pass.
Dedicated solutions engineers available around the clock — not a ticket queue — ensuring your NEMT platform stays operational when it matters most.
The engineering minds behind enterprise-grade location intelligence.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
The API supports 50+ hard and soft constraints including patient pickup and drop-off time windows, wheelchair-accessible vehicle requirements, driver certification matching, shift hours, and facility access rules. All constraints are processed simultaneously in a single optimization pass — returning compliant, dispatch-ready routes in seconds regardless of fleet size or daily trip volume.
Talk to a NextBillion.ai solutions engineer — get answers specific to your fleet size, compliance requirements, and integration stack.
Consistently top-rated across G2, Capterra, and major review platforms.
Independently audited security controls protecting sensitive transport and patient data.
International information security management standard — critical for healthcare transport data.
Tell us about your fleet size, trip volume, and compliance requirements. A NextBillion.ai solutions engineer will respond within one business day with a tailored recommendation and trial access.
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