NEMT Dispatch
Optimize patient pickups for dialysis, doctor visits, discharges, and shared rides with strict pickup windows, ADA-accessible vehicle routing, automated driver assignment, and broker-ready proof-of-service documentation.
NextBillion.ai helps NEMT and medical transportation operators turn every trip into a traceable, reportable, compliance-ready record. Plan ADA-aware routes that account for wheelchair-accessible vehicles, shared rides, and strict pickup windows, then document arrivals and departures with geofence-based event logging. Track vehicles live, reconstruct completed routes, and generate proof-of-service data for state, broker, Medicaid, and Medicare-funded transportation requirements. The platform is built as an API-first stack, with SDKs and flexible deployment options—cloud SaaS, regional hosting, or on-premise—so operators in regulated environments can meet data residency and security requirements. Predictable pricing models help fleets manage costs across seasonal or demand-driven changes in trip volume, while reducing manual reporting work and improving passenger accountability across recurring and same-day medical transportation.
Integrated routing, tracking, dispatch, and audit-ready reporting tools for medical transportation and NEMT operations.
Optimize patient pickups for dialysis, doctor visits, discharges, and shared rides with strict pickup windows, ADA-accessible vehicle routing, automated driver assignment, and broker-ready proof-of-service documentation.
Transform raw GPS breadcrumbs into road-snapped, audit-defensible trip histories that verify routes taken, mileage, waypoints, arrival times, and proof-of-service for regulated transportation reporting.
Create virtual boundaries around facilities, pickup points, hospitals, depots, or restricted zones to trigger automated arrival, departure, waiting-time, and compliance event records.
Monitor drivers, vehicles, and patient trip progress in real time with configurable speed, idle, route-deviation, and geofence alerts, plus offline tracking support in low-connectivity zones.
Plan multi-stop medical transport routes using 50+ hard and soft constraints, including time windows, vehicle capacity, driver shifts, accessibility needs, breaks, and multi-depot dispatch.
Push optimized routes directly to driver apps, fleet systems, or telematics platforms, with dynamic reassignment when cancellations, late pickups, vehicle issues, or new trips disrupt the schedule.
Medical transportation teams need more than routing—they need defensible trip records, accurate ETAs, and documentation that supports billing, broker contracts, and service-level compliance. Every trip must hold up to review: who was picked up, when, where, and whether the service was completed as scheduled. NextBillion.ai combines NEMT-aware routing, live tracking, geofence-based event logging, and route reconstruction into one API-first platform, helping operators reduce manual reporting work while improving on-time performance and passenger accountability. Wheelchair-accessible vehicle constraints, shared-ride logic, and pickup-window enforcement are built into the routing layer, so dispatchers can match vehicles to passengers without manual overrides. The result is a system that produces audit-ready records for Medicaid, Medicare, and broker-managed transportation programs, without requiring separate compliance tooling bolted onto a standard routing stack.
See how transportation and fleet teams use NextBillion.ai to improve visibility, routing, and operational control.
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
Purpose-built routing intelligence for regulated transportation teams that need reliability, flexibility, and cost control.
Built for pickup windows, shared rides, accessibility constraints, and proof-of-service documentation workflows.
Per-vehicle, per-order, or fixed monthly models help avoid volatile API-call billing.
SOC 2 Type II, GDPR, CCPA, ISO-certified, cloud-based, regional, and on-premise options.
Trial API keys, free implementation support, and production deployment available within one week.
Geospatial leaders building practical routing intelligence for complex operations.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
The best NEMT software should support scheduled trip planning, strict pickup windows, wheelchair-accessible vehicle routing, live tracking, dispatch automation, proof-of-service documentation, and reporting for broker, Medicaid, or state contract requirements. It should also integrate with existing fleet, dispatch, and telematics systems rather than replacing them. NextBillion.ai fits operators that need API-first routing, geofenced arrival and departure logging, route reconstruction, scalable optimization, and predictable pricing instead of per-call mapping costs, across SaaS or on-premise deployments.
Talk to routing specialists about your NEMT reporting workflow.
Independent validation of enterprise security controls.
Information security management certification for trusted operations.
Strong reviews across top software platforms.
Share your routing, dispatch, tracking, and reporting requirements. NextBillion.ai’s solutions team can help you evaluate APIs, deployment options, pricing models, and a practical path to production.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.