Field Service Optimization
Optimize HVAC technician scheduling and routing with 50+ constraints — including skill matching, time windows, and shift hours — while adapting in real time to cancellations or emergency calls.
HVAC service businesses face relentless scheduling pressure — back-to-back jobs, last-minute cancellations, and technicians spread across sprawling service territories. NextBillion.ai's Route Optimization API delivers dispatch-ready technician routes in seconds, handles 50+ real-world constraints, and cuts fuel costs — so your team spends less time driving and more time servicing customers.

Purpose-built APIs and tools that help HVAC service businesses dispatch smarter, reduce drive time, and scale field operations.
Optimize HVAC technician scheduling and routing with 50+ constraints — including skill matching, time windows, and shift hours — while adapting in real time to cancellations or emergency calls.
Generate dispatch-ready multi-stop routes for your HVAC fleet in seconds. Reduce fuel consumption, minimize drive time, and handle seasonal demand spikes without overshooting budgets.
Instantly assign the right technician to the right job using dynamic parameters — location familiarity, shift timing, job priority, and real-time availability — for optimal service outcomes.
Monitor every HVAC technician in real time with sub-meter accuracy. Get live ETAs, route adherence alerts, and mileage reports — keeping dispatchers informed and customers updated.
Automatically push optimized job routes directly to technician apps and fleet systems the moment planning is complete, eliminating manual handoffs and dispatch delays.
Calculate real-time travel times and distances across your entire service territory in a single API call — powering smarter technician assignment and accurate customer ETAs.

Connect your HVAC job management or scheduling platform via REST API. Feed in all service appointments, technician locations, shift windows, skill sets, and vehicle details — handling everything from routine maintenance calls to urgent repair dispatches across your service territory.
See how field service businesses are cutting drive time, reducing costs, and delighting customers with smarter routing.
We built our routing platform for the operational realities of field service businesses — not just generic logistics.
Handle technician skills, time windows, shift hours, and priority jobs — every real-world HVAC dispatch scenario is supported natively.
Per-vehicle or per-order pricing means seasonal HVAC demand spikes never translate into surprise API billing overruns.
Dedicated solutions engineers available around the clock — so your HVAC dispatch operations never stall waiting for a support ticket.
Go live within a week with trial onboarding and production integration support, connecting seamlessly to Samsara, Geotab, and your existing field service platforms.
The team behind the platform redefining field service routing.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
HVAC dispatching is the process of assigning service technicians to customer jobs based on location, availability, skill set, and job urgency. Effective dispatching sequences multiple appointments across a technician's day to minimize drive time, meet customer time windows, and maximize the number of jobs completed per shift — directly impacting revenue and customer satisfaction.
Talk to a NextBillion.ai solutions engineer for a free consultation tailored to your field service operation.
Rated 4.6+ across top software review platforms
Enterprise-grade data security and platform reliability
Proven cost reduction across 150+ global business customers
Tell us about your fleet size, job volume, and current scheduling challenges. A NextBillion.ai solutions engineer will respond with a tailored routing strategy and pricing estimate — typically within one business day.
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To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.