Route Optimization API
Generate dispatch-ready, multi-stop healthcare transport and medical delivery routes in seconds. Supports 50+ hard and soft constraints including time windows, patient priority, vehicle type, and NEMT compliance rules.
Healthcare logistics demands zero-tolerance punctuality — missed pickups, delayed medication deliveries, and NEMT no-shows have real patient consequences. NextBillion.ai's Route Optimization API is purpose-built for healthcare and NEMT operators who need dispatch-ready, compliance-aware routes in seconds, with 50+ constraints, predictable pricing, and the reliability that patient care operations cannot compromise on.

End-to-end routing, dispatch, tracking, and compliance APIs purpose-built for NEMT, medical delivery, and healthcare transport operations.
Generate dispatch-ready, multi-stop healthcare transport and medical delivery routes in seconds. Supports 50+ hard and soft constraints including time windows, patient priority, vehicle type, and NEMT compliance rules.
Provide NEMT drivers with precise, real-time, turn-by-turn navigation that accounts for scheduled departure times, vehicle type, and custom road restrictions — ensuring on-time patient pickup and drop-off every time.
Automatically push optimized trip assignments directly to driver apps and fleet systems the moment scheduling is complete, eliminating manual handoffs and reducing dispatch latency from minutes to seconds.
Monitor every NEMT vehicle and medical courier in real time with sub-meter accuracy. Receive configurable alerts for route deviations, delays, and geofence arrivals — enabling proactive coordination before patient SLAs are missed.
Rebuild complete, road-snapped trip records from GPS data to produce audit-ready proof-of-service documentation — meeting the compliance and custody-chain requirements of healthcare transport regulations.
Intelligently match patients to the nearest available qualified driver using dynamic parameters — shift timings, location familiarity, vehicle type, and order priority — ensuring optimal patient-to-driver pairing at scale.
Healthcare logistics operates in a world where a missed pickup is not just an inconvenience — it is a patient care failure. NextBillion.ai's Route Optimization API handles the complexity NEMT operators, medical couriers, and paratransit fleets face daily: tight time windows, recurring patient schedules, multi-vehicle coordination, and strict proof-of-service documentation requirements. With 50+ configurable constraints, sub-second response times, and per-vehicle pricing that doesn't penalize re-optimization, the API scales from regional NEMT fleets to national healthcare logistics platforms — delivering reliable, compliant routes without the cost unpredictability of per-call pricing models.

See how healthcare and NEMT operators are reducing costs, improving on-time performance, and meeting compliance with NextBillion.ai.
Purpose-built routing intelligence that meets the reliability, compliance, and cost standards that healthcare transport operations require.
Route Reconstruction and proof-of-service documentation satisfy NEMT, cold chain, and regulatory audit requirements out of the box.
Per-vehicle and per-order pricing eliminates runaway API costs as re-optimization frequency and patient volume grow.
Model patient time windows, shift hours, vehicle capacity, recurring schedules, and priority trips — all in a single optimization call.
Dedicated solutions engineers provide hands-on support from trial onboarding through production, with a 99.9% uptime SLA backed by contract.
Logistics and mapping veterans building the routing infrastructure healthcare operations deserve.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
The API supports 50+ hard and soft constraints specifically relevant to NEMT operations, including patient appointment time windows, vehicle accessibility requirements, driver shift hours, recurring transport schedules, and stop priority ordering. These constraints are processed in a single optimization call, producing dispatch-ready routes that respect every scheduling rule without requiring manual dispatcher intervention.
Talk to a NextBillion.ai solutions engineer for a tailored demo and technical consultation.
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Enterprise-grade security and data privacy compliance, verified by independent audit.
Internationally recognized information security management standard certification.
Tell us about your NEMT or medical logistics operation. A NextBillion.ai solutions engineer will reach out within one business day to discuss your routing requirements and set up a tailored technical demo.
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