Live GPS Tracking
Monitor every field agent's real-time location with up to 1-meter accuracy. Configurable alerts for speeding, idling, route deviation, and unauthorized movement keep operations in control across all shifts.
Managing a mobile workforce means juggling technician locations, job assignments, and real-time route changes — all at once. NextBillion.ai's field service management software with GPS tracking gives you live agent visibility, intelligent scheduling, automated dispatch, and optimized multi-stop routing, so your team spends less time driving and more time delivering results for customers.

End-to-end tools to schedule, dispatch, track, and optimize your entire field service workforce — all in one platform.
Monitor every field agent's real-time location with up to 1-meter accuracy. Configurable alerts for speeding, idling, route deviation, and unauthorized movement keep operations in control across all shifts.
Optimize technician scheduling and routing with 50+ constraints including time windows, skills, and territory. Reoptimize instantly for last-minute job changes to keep response times low and customer satisfaction high.
Auto-generate dispatch-ready multi-stop routes in seconds. Reduce fuel consumption and drive time while handling complex job sequences, vehicle types, and service-level requirements across your entire fleet.
Push optimized job routes directly to field agent apps the moment planning is complete. Real-time dynamic reassignment handles cancellations, no-shows, and on-road changes without manual dispatcher intervention.
Assign technicians to jobs based on location proximity, shift timing, skills, and priority. Smart 1:1 matching and dynamic reassignment ensure the right agent reaches every job at the right time.
Define custom service zones and receive automated arrival, departure, and dwell-time alerts. Trigger proof-of-service confirmations and customer notifications the moment an agent enters a job site boundary.
Field service operations face constant pressure to respond faster, reduce windshield time, and prove service delivery — all while managing a dispersed workforce across unpredictable conditions. NextBillion.ai's platform connects GPS-accurate live tracking, AI-driven route optimization, and automated dispatch into a single operational loop. Whether your technicians serve urban corridors or suburban territories, you get real-time visibility, smart job assignment, and the audit-ready trip records needed to meet SLAs and control costs.

See how field service businesses reduce response times, cut fuel costs, and improve customer satisfaction with NextBillion.ai.
Built by logistics insiders, NextBillion.ai delivers enterprise-grade field service intelligence without the enterprise-grade price tag.
Per-vehicle or per-order pricing means demand spikes and reoptimization cycles never cause budget overruns.
Handle real-world field service complexity — skills, time windows, territories, and vehicle types — in every route plan.
Hands-on solution engineers available around the clock to ensure fast integration and uninterrupted field operations.
SOC 2 Type II certified platform trusted by 150+ businesses globally, from regional fleets to multinational field service operations.
The founders and engineers redefining field service intelligence worldwide.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
The best field service software combines GPS tracking, intelligent scheduling, route optimization, and automated dispatch in one platform. NextBillion.ai stands out by offering 50+ routing constraints, sub-second route calculations, per-vehicle pricing, and real-time live tracking with geofence automation — trusted by 150+ businesses globally including ServiceTitan and Hawx Pest Control for field workforce management.
Talk to a NextBillion.ai solutions engineer for a personalized walkthrough tailored to your operation.
Consistently top-rated across leading software review platforms.
Enterprise-grade data security and operational reliability verified.
Internationally recognized information security management certification.
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