Driver Assignment API
Assign drivers to tasks instantly using dynamic parameters including location familiarity, shift timing, order priority, and driver preferences. Supports smart 1:1 matching and real-time dynamic reassignment at scale.
Manual dispatch slows you down and costs you money. NextBillion.ai's AI-powered automated dispatching systems intelligently assign calls, optimize driver-task matching in real time, and eliminate the bottlenecks that cause missed deliveries, late arrivals, and frustrated customers. Built for logistics, field service, NEMT, and on-demand platforms operating at scale — dispatch smarter, faster, and without the overhead.
End-to-end AI dispatch capabilities — from intelligent driver matching to real-time route delivery and live fleet monitoring.
Assign drivers to tasks instantly using dynamic parameters including location familiarity, shift timing, order priority, and driver preferences. Supports smart 1:1 matching and real-time dynamic reassignment at scale.
Automate the handoff between route planning and on-road execution. Push optimized, dispatch-ready routes directly to driver apps and fleet systems in real time, eliminating manual re-entry and communication delays.
Trigger automated dispatch actions and notifications the moment a driver or vehicle crosses a defined boundary. Enable proximity-based call assignment, territory-based order routing, and proof-of-delivery automation.
Maintain real-time visibility into every driver's location, movement, and on-road status. Feed live position data back into dispatch logic for accurate ETAs, exception alerting, and continuous route adherence monitoring.
Calculate real-time travel times, distances, and ETAs between thousands of origin-destination pairs in a single API call. Power proximity-matching logic for on-demand dispatch with matrices up to 5,000×5,000.
Generate dispatch-ready multi-stop routes in seconds using 50+ hard and soft constraints. Reduce operational costs, increase fulfillment capacity, and ensure every driver leaves with the most efficient task sequence.
Every incoming service call, delivery order, or field job is captured and queued in real time. The system applies your business rules — priority flags, time windows, SLA requirements — to rank tasks before assignment begins, ensuring the most critical calls are never buried in the backlog.
See how logistics operators, NEMT providers, and on-demand platforms have transformed their dispatch operations with NextBillion.ai.
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
"I admire NextBillion.ai's fast response and friendly manners whenever we need professional support in geospatial data processing. They have delivered a valuable service and support to our company that we appreciate."
"By substantially reducing the number of developer hours spent on scheduling, NextBillion.ai's MVRP and large Distance Matrix API have helped us improve our operational efficiency and increase our cost savings significantly!"
"Support very good and friendly. Nextbillion provide the maps distance calculation with the low price but high value service to us. Nextbilions has help us reduce the cost and provide the same service as google!"
"Rich in features, light in the pocket. NextBillion.ai is solving the complex processes of the best route for the right vehicle."
"We were unhappy with the pricing from big players in this space and needed a scalable alternative that offered customizability. NextBillion.ai's Maptiles API was exactly what we were looking for. For companies in the ferry and nautical map domain, we'd highly recommend NextBillion.ai."
NextBillion.ai delivers enterprise-grade dispatch intelligence with the flexibility, pricing transparency, and integration depth that mission-critical operations demand.
Dispatch logic powered by real-time AI — not static rules — adapts to live conditions across your entire fleet instantly.
Per-vehicle or per-order pricing eliminates the per-API-call cost spikes that penalize high-volume dispatch operations during demand surges.
Native integrations with Samsara, Geotab, Motive, and leading TMS platforms mean dispatch automation plugs into the tools your team already uses.
Hands-on support from NextBillion.ai solutions engineers — not a ticket queue — ensures your dispatch system stays operational around the clock.
Built by operators who solved dispatch and routing at global scale.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
Modern automated dispatch systems use a Computer-Aided Dispatch (CAD) engine combined with AI-powered assignment logic. Incoming calls or orders are ingested, prioritized by rules such as time windows, SLA urgency, and order type, and then matched to the optimal available driver. NextBillion.ai's Driver Assignment API and Route Dispatch API handle this workflow programmatically, replacing manual call logging and assignment with real-time automated decision-making.
Talk to a NextBillion.ai solutions engineer for a personalized walkthrough of the dispatch platform.
Consistently rated 4.6+ across top enterprise software review platforms.
Funded by Lightspeed, Microsoft M12, Alpha Wave Global, and Mirae Asset Capital.
Joined Velocitor Solutions in 2025, a recognized leader in enterprise telematics and fleet management.
Tell us about your fleet size, dispatch workflows, and integration requirements. A NextBillion.ai solutions engineer will follow up with a tailored walkthrough and a custom pricing proposal — no generic sales decks, no commitments required.
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