Route Dispatch API
Automate the planning-to-execution handoff by pushing optimized, dispatch-ready routes directly to driver apps and fleet systems the moment planning is complete — eliminating re-entry, delays, and transcription errors.
Manual dispatch creates delays, errors, and missed deliveries. NextBillion.ai's dispatch automation and task management platform eliminates every manual handoff — from route planning through driver assignment, live tracking, and completion confirmation. Built for logistics, field service, and on-demand operations that need to move faster, smarter, and at scale without ballooning operational costs.

End-to-end automation tools that connect route planning, driver assignment, live tracking, and task execution without manual intervention.
Automate the planning-to-execution handoff by pushing optimized, dispatch-ready routes directly to driver apps and fleet systems the moment planning is complete — eliminating re-entry, delays, and transcription errors.
Assign drivers instantly based on dynamic parameters including location familiarity, shift timing, order priority, and driver preferences — with real-time dynamic reassignment when disruptions occur.
Gain real-time visibility into every driver, vehicle, and field agent with sub-meter accuracy. Configure event-based alerts for speeding, geofence breaches, route deviations, and unauthorized movements.
Define virtual boundaries to trigger automated workflows — proof-of-delivery confirmation, customer ETA notifications, warehouse check-ins, and proximity-based dispatch — without manual monitoring.
Generate dispatch-ready multi-stop routes in seconds with support for 50+ hard and soft constraints, enabling complex logistics operations to meet demand spikes without overshooting budgets.
Optimize field technician scheduling and routing with intelligent territory planning, real-time reoptimization for last-minute changes, and live ETAs that keep customers informed and response times low.
Every minute between a finalized route plan and a driver moving costs money. NextBillion.ai eliminates the phone calls, re-entry, and copy-paste transfers that slow down global logistics and field service operations. From order intake through optimization, automated dispatch, live monitoring, and proof-of-completion — the entire workflow runs without manual intervention at any handoff point. Purpose-built for high-volume operations serving enterprise customers like DoorDash, AB InBev, and Gojek.

See how leading logistics, delivery, and field service operations automated dispatch and cut operational costs with NextBillion.ai.
Built by logistics technology veterans from Grab, NextBillion.ai delivers enterprise-grade dispatch automation without the enterprise-grade pricing.
Per-vehicle and per-order pricing models mean demand spikes and re-optimization cycles never translate into unexpected budget overruns.
Support for over 50 hard and soft optimization constraints handles the most complex real-world logistics requirements out of the box.
Dedicated solution engineers provide hands-on support around the clock, ensuring fast integration, deployment, and ongoing operational success.
With 10.9+ million optimized deliveries and 557+ million miles navigated, the platform is battle-tested for reliability in high-throughput production environments.
Location technology veterans who built dispatch intelligence for the world's largest mobility platforms.

Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.

Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.

Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
Automated dispatching is the process of using software to assign drivers, push route instructions, and manage task workflows without manual intervention. Instead of phone calls, spreadsheets, or copy-paste transfers, a dispatch automation system connects route planning directly to driver apps, fleet management platforms, and telematics systems — moving drivers faster and eliminating the errors that manual handoffs introduce.
Talk to a NextBillion.ai solutions engineer for a personalized walkthrough and free consultation.
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