NEMT Dispatch
Plan patient pickups for dialysis, medical appointments, discharges, and broker-funded trips while managing strict pickup windows, shared rides, wheelchair-accessible vehicles, and compliance reporting in one workflow.
NextBillion.ai helps NEMT operators run more reliable, compliant, and cost-controlled transportation programs with AI-powered routing, automated dispatch, live tracking, and proof-of-service workflows. Plan dialysis trips, doctor visits, hospital discharges, shared rides, and wheelchair-accessible vehicle assignments with predictable pricing and enterprise-grade location intelligence built for real operational constraints. Operators face tight pickup windows, ADA vehicle requirements, broker and payer reporting obligations, and mixed fleets that basic mapping tools cannot handle. NextBillion.ai's routing engine accounts for vehicle type, driver qualifications, patient needs, and shift schedules, so dispatchers can build efficient multi-stop routes without manual guesswork. Geofence-based tracking and route reconstruction support billing verification and audit requests. Flexible pricing models, including per-vehicle and per-order structures, let operators scale trip volume without unpredictable software costs as demand shifts throughout the day or across service regions.
Purpose-built routing, dispatch, tracking, and compliance tools for complex NEMT fleet operations.
Plan patient pickups for dialysis, medical appointments, discharges, and broker-funded trips while managing strict pickup windows, shared rides, wheelchair-accessible vehicles, and compliance reporting in one workflow.
Optimize daily NEMT schedules using 50+ hard and soft constraints, including time windows, vehicle capacity, shift hours, multi-stop trips, traffic patterns, and operational priorities.
Automatically match drivers to trips based on location, vehicle type, certifications, shift timing, performance history, patient preferences, and real-time availability when schedules change.
Monitor vehicles, drivers, and patient trips in real time with GPS visibility, route-deviation alerts, mileage reporting, offline tracking support, and configurable operational notifications.
Use virtual boundaries to automate arrival and departure logs at homes, clinics, hospitals, and facilities, supporting proof-of-service documentation for billing and contract audits.
Reconstruct GPS breadcrumbs into road-snapped, audit-ready trip histories that document every route, waypoint, distance, arrival, departure, and completed service event.
Non-Emergency Medical Transportation Services require more than basic mapping. NextBillion.ai gives operators the routing intelligence to protect pickup windows, assign ADA-compliant vehicles, reduce deadhead mileage, and document proof of service. With AI optimization, live tracking, geofence logs, and predictable per-vehicle or per-order pricing, teams can scale patient transportation without unpredictable API costs. Dispatchers can plan shared rides, sequence multi-patient trips, and match vehicles to specific mobility requirements while keeping routes efficient across service areas. Geofence-based arrival and departure logging creates a documented trip history that can support broker reporting and billing verification workflows. Integration with existing fleet management, telematics, and dispatch systems means operators can add routing and tracking capability without replacing core infrastructure, whether managing a small wheelchair-accessible fleet or a larger mixed-vehicle operation handling dialysis runs, hospital discharges, and scheduled clinic visits.
See how complex transportation teams improve reliability, visibility, compliance, and cost control with smarter routing.
Built for transportation teams that need accuracy, flexibility, and predictable costs at scale.
Supports pickup windows, shared rides, wheelchair-accessible vehicles, and proof-of-service documentation.
Per-vehicle, per-order, and fixed monthly models reduce exposure to API-call spikes.
Trial API keys, free integration support, and production go-live within one week.
SOC 2 Type II, GDPR, CCPA, and ISO/IEC 27001:2013 certified infrastructure.
Geospatial leaders building practical routing intelligence for operators.
Co-Founder
Ajay Bulusu is a co-founder of NextBillion.ai, bringing deep expertise in geospatial technology and large-scale location platform engineering. His journey began in 2017 as part of Grab's pioneering Geo team, where he helped build the location infrastructure underpinning one of Southeast Asia's largest mobility and logistics platforms. That experience revealed how critical — and how underserved — accurate, flexible location technology was for real-world operations. Driven by a mission to democratize sophisticated location intelligence, Ajay co-launched NextBillion.ai in 2020. Under his technical leadership, the platform has scaled to serve 150+ businesses globally, optimize over 10.9 million deliveries and field tasks, and deliver more than $11 million in documented cost savings to customers.
Co-Founder
Gaurav Bubna drives product innovation at NextBillion.ai, bringing a proven track record of building successful products from scratch across ride-hailing, food delivery, and logistics. Before co-founding NextBillion.ai, Gaurav held product leadership roles at Grab, Ola, and Morgan Stanley — organizations where location technology and operational efficiency are existential. His time on Grab's Geo team alongside Ajay and Shaolin crystallized the vision: logistics and field service businesses needed enterprise-grade location intelligence without prohibitive per-call pricing. Since launching NextBillion.ai in 2020, Gaurav has led the product evolution that has helped the platform navigate over 557 million miles and raise $34.25M in venture capital from investors including Lightspeed and Microsoft's M12.
Co-Founder
Shaolin Zheng is a co-founder of NextBillion.ai, contributing deep technical expertise in geospatial systems and scalable mapping infrastructure. Like his co-founders, Shaolin's formative experience building location technology for Grab's Geo team gave him firsthand insight into the operational gaps that generic mapping solutions leave unaddressed — particularly for field service and logistics businesses operating at scale. His engineering perspective shapes NextBillion.ai's core philosophy: location technology must be customizable, cost-predictable, and production-reliable. The platform he helped build now powers GPS tracking, route optimization, and field service intelligence for over 150 businesses worldwide, with on-premise deployment options and SOC 2 Type II and ISO/IEC 27001:2013 certifications ensuring enterprise-grade security.
Passenger transport rates vary by market, vehicle type, trip distance, wait time, wheelchair accessibility, broker contract, and payer requirements, so there is no fixed hourly rate that applies nationally. NextBillion.ai does not set ride fares or reimbursement rates; it provides the routing and dispatch software layer that helps operators run trips efficiently. Software pricing can be structured per vehicle, per order, per API call, or as a predictable fixed monthly fee based on operational volume, separate from what an operator charges or bills a broker or payer.
Talk with our routing specialists about your transportation workflows.
Security controls validated for enterprise operations
Information security management for enterprise deployments
Strong customer sentiment across top review platforms
Share your fleet size, trip volume, dispatch workflow, and integration needs. A NextBillion.ai solutions engineer can help assess routing requirements, pricing options, and implementation timelines.
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